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Troubleshooting

I created a Eurosky account but now I can't migrate

When you migrate to Eurosky using EU-HAUL, the tool moves your existing Bluesky account – with all your posts, followers, and data – to Eurosky’s servers. It doesn’t create a new account; it transfers the one you already have.

If you created a new Eurosky account before migrating, EU-HAUL will show an error saying the account already exists. This is because you now have two separate accounts: your original Bluesky account and a brand new Eurosky account with the same username.

To fix this, you need to delete the new Eurosky account you created:

  1. Go to eurosky.social/account
  2. Go to Account → Delete Account
  3. Follow the prompts to confirm deletion

Before you delete, make sure:

  • You are logged in to the new Eurosky account – not your original Bluesky account
  • You don’t need any data in the new account (any posts or follows made with it will be lost)

Once the account is deleted, you can go to move.eurosky.tech and migrate your original Bluesky account as normal.

Why does this happen?

Creating an account on Eurosky and migrating to Eurosky are two different things. Creating an account gives you a fresh, empty account on our servers. Migrating moves your existing account – with everything in it – from Bluesky’s servers to ours. You don’t need to create an account first; the migration process handles everything.

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