Help
Help
Common questions and support documentation for Atmosphere account holders.
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Getting started
Account management
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Password reset
How to change your password or reset it if you're locked out.
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How can I update my email?
Updating the email address linked to your account.
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How can I delete my account?
Deleting your account from your Eurosky account page or the Bluesky app.
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How can I deactivate my account?
Taking your account offline temporarily without deleting your data.
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I'm verified on Bluesky. What happens to my verification after migrating?
How to get your Bluesky verification reinstated after moving to Eurosky.
Troubleshooting
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I created a Eurosky account but now I can't migrate
Why the Eurosky Migration Service says your account already exists, and how to fix it.
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"Your handle is invalid" – fixing custom domain handles
How to fix DNS configuration issues when your custom domain handle shows as invalid.
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Some people can't reply to my posts
Why some users on your old server can't reply after migration, and the quick fix.
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Missing blobs – can't see my pictures
Recovering images that failed to migrate from your old server.
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Labels on my account
What the third-party PDS labels on your account mean.